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The 5 Best Software Systems For Managing Small Business Communication



You probably think of small business communication in terms of email, contacts, and calendars. Chat systems are another option. What about voice recognition software, however? You probably don’t have a single system that can handle all your communication needs. This can cause chaos and inefficient communication. There are many excellent software programs that can streamline small business communication. We will be looking at five of the best software systems to manage small business communication. Find out which software system is best for you by reading about it!

Five of the Best Software Systems to Manage Small Business Communication

1. Slack

Slack allows you to communicate with up to 4,000 people in a group. It is free and works on all platforms and devices. Slack can be used to communicate with clients, customers, and your team. Slack has a fantastic chat interface that allows you to easily collaborate on projects.

2. Zoom

Zoom allows you to connect with up 10 people simultaneously. Zoom allows you to video-call your clients, colleagues, and even family members. Zoom has a great conference calling option that allows you to hold multiple calls simultaneously.

3. Google Hangouts

Google Hangouts, the official communication platform of Google products like Gmail, YouTube, and Google Drive, is Google Hangouts. Hangouts allow you to video call anyone anywhere in the world free of charge. Hangouts can be used to send and receive text messages and emails to your family and friends without leaving your computer or mobile device.

4. Microsoft Teams

Microsoft Teams, a chat client for Windows 10, allows you to easily collaborate with colleagues across multiple teams within your company. The team is built on Office 365, which means it includes all the features that you are used to from Office products like Word, Excel, PowerPoint, and many more.

5 . Skype for Business

Skype for Business, Microsoft’s official communication platform for Office 365 productivity suite, is Skype for Business. Skype for Business allows you to video chat and text with colleagues, customers, and clients without ever leaving your desk.

How each system can benefit your business

Small business communication can be managed using many software systems. These are some of the many benefits of using such a system:

– Less time spent on communication tasks

Improved efficiency and accuracy in communicating

– Easy tracking and management of communications records

Which System is Right for You?

1. Which system is best for you?

There are many software programs that can be used for small business communication. It can be difficult to choose the right one.

Chat, email, and collaboration tools such as SharePoint or Office 365 are some of the most popular options.

Each one has its advantages and disadvantages. It is important to determine which one will best suit your needs.

When choosing a system, consider how many people will have access, how often they will use it, the type of data storage required, as well as budget constraints.


It can seem daunting to manage business communication. Software systems can simplify the management of all aspects of small business communication. One of these software systems can help you send and receive emails, track tasks, and keep track of deadlines. You should research all options before you choose the one that is right for you. This system will allow you to improve your communication, efficiency, and accuracy.

Teacher-turned online blogger, Shirley is a full-time backyard homesteader based in Virginia. When she doesn't have her face buried in a book or striding in her garden, she's busy blogging about simple life hacks of the daily life. Shirley hold's a BA in commerce from University of California.

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